{"id":7993,"date":"2024-02-06T09:05:17","date_gmt":"2024-02-06T08:05:17","guid":{"rendered":"https:\/\/www.synovo-group.com\/?p=7993"},"modified":"2024-02-06T13:45:46","modified_gmt":"2024-02-06T12:45:46","slug":"interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir","status":"publish","type":"post","link":"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/","title":{"rendered":"[Interview] D\u00e9couvrez le t\u00e9moignage de Mathieu BUTTGEN sur son utilisation de Saphir"},"content":{"rendered":"<p>Chez Synovo Group, nous sommes convaincus que ceux qui t\u00e9moignent le mieux de nos solutions logicielles, <strong>c\u2019est vous<\/strong>. Aujourd\u2019hui, nous avons le plaisir de vous partager le t\u00e9moignage de Mathieu BUTTGEN, Responsable des ambulances Buttgen, Sainte-Anne et Aur\u00e9line &#8211; utilisateur de Saphir depuis 2017.<\/p>\n<p>Retrouvez son interview ci-dessous !<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_66_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table des mati\u00e8res<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#Synovo_Group_X_les_ambulances_Buttgen_Sainte-Anne_et_Aureline\" title=\"Synovo Group X les ambulances Buttgen, Sainte-Anne et Aur\u00e9line\">Synovo Group X les ambulances Buttgen, Sainte-Anne et Aur\u00e9line<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#%F0%9F%8E%A4_Le_temoignage_de_Mathieu_BUTTGEN_responsable_de_3_societes_dambulances\" title=\"\ud83c\udfa4 Le t\u00e9moignage de Mathieu BUTTGEN, responsable de 3 soci\u00e9t\u00e9s d&#8217;ambulances\">\ud83c\udfa4 Le t\u00e9moignage de Mathieu BUTTGEN, responsable de 3 soci\u00e9t\u00e9s d&#8217;ambulances<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#1_Pouvez-vous_vous_presenter_et_presenter_vos_societes\" title=\"#1\u00a0: Pouvez-vous vous pr\u00e9senter et pr\u00e9senter vos soci\u00e9t\u00e9s\u00a0?\">#1\u00a0: Pouvez-vous vous pr\u00e9senter et pr\u00e9senter vos soci\u00e9t\u00e9s\u00a0?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#2_Depuis_quand_etes-vous_utilisateurs_de_notre_logiciel_Saphir\" title=\"#2 : Depuis quand \u00eates-vous utilisateurs de notre logiciel Saphir ?\">#2 : Depuis quand \u00eates-vous utilisateurs de notre logiciel Saphir ?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#3_Pourquoi_avez-vous_choisi_Saphir_plutot_quun_autre_logiciel\" title=\"#3\u00a0: Pourquoi avez-vous choisi Saphir plut\u00f4t qu\u2019un autre logiciel\u00a0?\">#3\u00a0: Pourquoi avez-vous choisi Saphir plut\u00f4t qu\u2019un autre logiciel\u00a0?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#4_Que_pensez-vous_de_lalgorithme_de_planification_des_tournees\" title=\"#4 : Que pensez-vous de l\u2019algorithme de planification des tourn\u00e9es ?\">#4 : Que pensez-vous de l\u2019algorithme de planification des tourn\u00e9es ?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#5_Si_vous_deviez_passez_un_message_a_nos_equipes_que_leur_diriez-vous\" title=\"#5\u00a0: Si vous deviez passez un message \u00e0 nos \u00e9quipes, que leur diriez-vous\u00a0?\">#5\u00a0: Si vous deviez passez un message \u00e0 nos \u00e9quipes, que leur diriez-vous\u00a0?<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#Vous_souhaitez_en_savoir_plus_sur_Saphir_et_ses_fonctionnalites\" title=\"Vous souhaitez en savoir plus sur Saphir et ses fonctionnalit\u00e9s ?\">Vous souhaitez en savoir plus sur Saphir et ses fonctionnalit\u00e9s ?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/#Decouvrez_Saphir_notre_logiciel_de_gestion_des_transports_sanitaires\" title=\"D\u00e9couvrez Saphir, notre logiciel de gestion des transports sanitaires !\">D\u00e9couvrez Saphir, notre logiciel de gestion des transports sanitaires !<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Synovo_Group_X_les_ambulances_Buttgen_Sainte-Anne_et_Aureline\"><\/span>Synovo Group X les ambulances Buttgen, Sainte-Anne et Aur\u00e9line<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h4><span class=\"ez-toc-section\" id=\"%F0%9F%8E%A4_Le_temoignage_de_Mathieu_BUTTGEN_responsable_de_3_societes_dambulances\"><\/span>\ud83c\udfa4 Le t\u00e9moignage de Mathieu BUTTGEN, responsable de 3 soci\u00e9t\u00e9s d&#8217;ambulances<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><iframe title=\"Interview | Mathieu BUTTGEN\" width=\"900\" height=\"506\" src=\"https:\/\/www.youtube.com\/embed\/RjWcwHcpidU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<h5><span class=\"ez-toc-section\" id=\"1_Pouvez-vous_vous_presenter_et_presenter_vos_societes\"><\/span><strong>#1\u00a0: Pouvez-vous vous pr\u00e9senter et pr\u00e9senter vos soci\u00e9t\u00e9s\u00a0?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>\u00ab Je m\u2019appelle Mathieu BUTTGEN et je suis le Responsable des ambulances Buttgen, Sainte-Anne et Aur\u00e9line. Nous sommes aujourd\u2019hui 120 collaborateurs. Nous poss\u00e9dons une flotte d\u2019une quarantaine de v\u00e9hicules, r\u00e9partis sur nos trois sites dans le d\u00e9partement de la Moselle (57). \u00bb<\/p>\n<h5><span class=\"ez-toc-section\" id=\"2_Depuis_quand_etes-vous_utilisateurs_de_notre_logiciel_Saphir\"><\/span><strong>#2 : Depuis quand \u00eates-vous utilisateurs de notre logiciel Saphir ?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>\u00ab\u00a0Nos sommes utilisateurs de Saphir depuis 2017, donc depuis un peu plus de six ans maintenant.<\/p>\n<p>Nous avons effectu\u00e9 un d\u00e9ploiement en plusieurs \u00e9tapes, en commen\u00e7ant par la soci\u00e9t\u00e9 avec les plus petits effectifs. Enti\u00e8rement satisfaits du produit et de la prestation, nous avons rapidement d\u00e9cid\u00e9 de d\u00e9ployer Saphir sur l\u2019ensemble de nos structures.\u00a0\u00bb<\/p>\n<h5><span class=\"ez-toc-section\" id=\"3_Pourquoi_avez-vous_choisi_Saphir_plutot_quun_autre_logiciel\"><\/span><strong>#3\u00a0: Pourquoi avez-vous choisi Saphir plut\u00f4t qu\u2019un autre logiciel\u00a0?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>\u00ab Ce qui nous a pouss\u00e9 \u00e0 choisir Saphir ?&#8230; Nous avons fait le tour des solutions qui \u00e9taient propos\u00e9es sur le march\u00e9 par les diff\u00e9rents acteurs.<\/p>\n<p>Ce qui nous a vraiment s\u00e9duit chez Synovo Group et sa solution, c\u2019est le c\u00f4t\u00e9 intuitif du logiciel, mais aussi la r\u00e9activit\u00e9 des \u00e9quipes pour les mises \u00e0 jour et les d\u00e9ploiements, ainsi que les fonctionnalit\u00e9s \u00e9videmment. \u00bb<\/p>\n<h5><span class=\"ez-toc-section\" id=\"4_Que_pensez-vous_de_lalgorithme_de_planification_des_tournees\"><\/span><strong>#4 : Que pensez-vous de l\u2019algorithme de planification des tourn\u00e9es ?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>\u00ab\u00a0Nous sommes utilisateurs de l\u2019algorithme depuis le d\u00e9but de l\u2019ann\u00e9e 2023.<\/p>\n<p>Bien s\u00fbr, l\u2019algorithme ne prendra jamais la place d\u2019un r\u00e9gulateur. En revanche, aujourd\u2019hui, je pense que c\u2019est une vraie aide, une vraie valeur ajout\u00e9e pour le travail que font nos r\u00e9gulateurs au quotidien. L\u2019algorithme offre aussi une v\u00e9ritable plus-value pour le chef d\u2019entreprise avec tout ce qui est relatif \u00e0 l\u2019optimisation des trajets \u00e0 vide, l\u2019optimisation des temps de prise en charge des patients, etc.<\/p>\n<p>Je pense que c\u2019est vraiment un r\u00e9el outil qu\u2019on doit apprendre \u00e0 utiliser.<\/p>\n<p>Il y a un vrai travail de configuration \u00e0 faire dessus\u00a0: sur la r\u00e9gulation des \u00e9quipages et la gestion des heures, notamment. C\u2019est vraiment quelque chose qui est tr\u00e8s, tr\u00e8s utile.\u00a0\u00bb<\/p>\n<h5><span class=\"ez-toc-section\" id=\"5_Si_vous_deviez_passez_un_message_a_nos_equipes_que_leur_diriez-vous\"><\/span><strong>#5\u00a0: Si vous deviez passez un message \u00e0 nos \u00e9quipes, que leur diriez-vous\u00a0?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>\u00ab Si je devais r\u00e9sumer ma relation avec Synovo Group et passer \u00e9ventuellement un message, ce serait : continuez ainsi, continuez d\u2019\u00eatre \u00e0 l\u2019\u00e9coute de vos clients, de vos partenaires, et d\u2019\u00eatre aussi force de proposition et d\u2019innovation pour notre m\u00e9tier. \u00bb<\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Vous_souhaitez_en_savoir_plus_sur_Saphir_et_ses_fonctionnalites\"><\/span>Vous souhaitez en savoir plus sur Saphir et ses fonctionnalit\u00e9s ?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h4><span class=\"ez-toc-section\" id=\"Decouvrez_Saphir_notre_logiciel_de_gestion_des_transports_sanitaires\"><\/span>D\u00e9couvrez <span style=\"color: #008ac9;\"><a style=\"color: #008ac9;\" href=\"https:\/\/www.synovo-group.com\/software-solutions\/saphir\/\" target=\"_blank\" rel=\"noopener\">Saphir<\/a><\/span>, notre logiciel de gestion des transports sanitaires !<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Conscientes des enjeux et des \u00e9volutions constantes du secteur, nos \u00e9quipes travaillent en permanence sur des fonctionnalit\u00e9s innovantes dans le but de vous proposer un logiciel qui r\u00e9pond \u00e0 vos probl\u00e9matiques actuelles. V\u00e9ritable outil m\u00e9tier, notre logiciel a \u00e9t\u00e9 d\u00e9velopp\u00e9 afin d\u2019accompagner tous les m\u00e9tiers de votre soci\u00e9t\u00e9 d\u2019ambulance.<\/p>\n<p><strong>\u25b6\ufe0f D\u00e9couvrez notamment notre algorithme de planification !<\/strong><\/p>\n<p>Nous sommes convaincus de la force technique de l&#8217;Intelligence Artificielle (IA). Aujourd&#8217;hui, elle offre des avantages significatifs sur les plans organisationnels et financiers aux entreprises qui choisissent de l\u2019impl\u00e9menter. Pour en savoir plus sur les avantages offerts par l\u2019utilisation de l\u2019IA pour la r\u00e9gulation des transports sanitaires, vous pouvez <a href=\"https:\/\/www.synovo-group.com\/2022\/06\/08\/pourquoi-utiliser-lintelligence-artificielle-ia-pour-la-regulation-de-vos-transports-sanitaires\/\" target=\"_blank\" rel=\"noopener\">consulter notre article sur le sujet\u00a0en cliquant ici<\/a>.<\/p>\n<p>Nous restons \u00e9galement \u00e0 votre disposition pour toute demande d\u2019informations. <a href=\"https:\/\/www.synovo-group.com\/contact-commercial-saphir\/\" target=\"_blank\" rel=\"noopener\">Prenez directement contact avec notre \u00e9quipe commerciale<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"none\">Et pour en savoir plus sur\u202f<\/span><a href=\"http:\/\/www.synovo-group.com\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Synovo Group<\/span><\/a><span data-contrast=\"none\">\u202fou sur\u202f<\/span><a href=\"https:\/\/www.synovo-group.com\/software-solutions\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">nos logiciels<\/span><\/a><span data-contrast=\"none\">, consultez les pages qui leurs sont d\u00e9di\u00e9es ou\u202f<\/span><a href=\"https:\/\/www.synovo-group.com\/contact-commercial-saphir\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">contactez-nous<\/span><\/a><span data-contrast=\"none\">\u202f!\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chez Synovo Group, nous sommes convaincus que ceux qui t\u00e9moignent le mieux de nos solutions logicielles, c\u2019est vous. Aujourd\u2019hui, nous avons le plaisir de vous partager le t\u00e9moignage de Mathieu BUTTGEN, Responsable des ambulances Buttgen, Sainte-Anne et Aur\u00e9line &#8211; utilisateur de Saphir depuis 2017. Retrouvez son interview ci-dessous ! Synovo Group X les ambulances Buttgen, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8002,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[98],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SYNOVO Group | D\u00e9couvrez le t\u00e9moignage de Mathieu BUTTGEN<\/title>\n<meta name=\"description\" content=\"Synovo Group X les ambulances Buttgen, Sainte-Anne et Aur\u00e9line : d\u00e9couvrez le t\u00e9moignage de Mathieu BUTTGEN\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synovo-group.com\/2024\/02\/06\/interview-decouvrez-le-temoignage-de-mathieu-buttgen-sur-son-utilisation-de-saphir\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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