{"id":4949,"date":"2020-12-18T10:12:19","date_gmt":"2020-12-18T09:12:19","guid":{"rendered":"https:\/\/www.synovo-group.com\/?p=4949"},"modified":"2023-09-14T13:09:07","modified_gmt":"2023-09-14T11:09:07","slug":"synovo-group-dresse-le-bilan-de-2020","status":"publish","type":"post","link":"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/","title":{"rendered":"Synovo Group dresse le bilan de 2020 !"},"content":{"rendered":"<p>Durant cette ann\u00e9e 2020, Synovo Group a concr\u00e9tis\u00e9 de nombreux nouveaux projets, tous initi\u00e9s dans un but commun\u00a0: am\u00e9liorer le quotidien de nos clients.<br \/>\n<strong><br \/>\nRetour sur cette ann\u00e9e si particuli\u00e8re, mais \u00e0 la fois riche en projets\u00a0!<\/strong><\/p>\n<p>2020 avait commenc\u00e9 sur les chapeaux de roues. En 2019, les soci\u00e9t\u00e9s New Web et Synovo ont fusionn\u00e9 pour n&#8217;en former plus qu&#8217;une : Synovo Group. C\u2019est donc sous cette nouvelle entit\u00e9 et renforc\u00e9s par l\u2019activit\u00e9 IT Solutions (anciennement New Web) que nous avons men\u00e9 \u00e0 bien tous nos projets.<\/p>\n<p>Nous avons mis un coup d\u2019acc\u00e9l\u00e9rateur en termes de s\u00e9curit\u00e9 de l\u2019information. Apr\u00e8s plus d\u2019une ann\u00e9e de remise en question et d\u2019am\u00e9lioration de nos m\u00e9thodes de travail, nous sommes fiers d\u2019avoir obtenu les certifications ISO 27001 et HDS (H\u00e9bergeur de Donn\u00e9es de Sant\u00e9). Ces certifications nous ont \u00e9galement amen\u00e9s \u00e0 d\u00e9velopper <a href=\"https:\/\/www.synovo-group.com\/it-solutions\/consulting-en-securite\/\" target=\"_blank\" rel=\"noopener noreferrer\">nos propres offres de consulting en s\u00e9curit\u00e9<\/a>. Une belle avanc\u00e9e pour Synovo Group\u00a0et pour nos clients\u00a0!<\/p>\n<p>Parall\u00e8lement, l\u2019\u00e9quipe de support IT s\u2019est \u00e9quip\u00e9e de Zendesk, la plateforme de support client d\u2019ores et d\u00e9j\u00e0 utilis\u00e9e par notre support Software. Cet outil de travail collaboratif permet un meilleur traitement et suivi des demandes clients.<\/p>\n<p>Synovo Group a \u00e9galement renouvel\u00e9 et retravaill\u00e9 son identit\u00e9 visuelle\u00a0: nouveau logo, d\u00e9clinaison de nos deux activit\u00e9s, nouvelle charte graphique, <a href=\"https:\/\/www.synovo-group.com\/\">nouveau site web<\/a>, nouvelles documentations commerciales, nouveau stand, etc. Toute notre communication a \u00e9t\u00e9 revue\u00a0de A \u00e0 Z.<\/p>\n<p>Enfin, ce sont avant tout nos logiciels qui ont progress\u00e9 cette ann\u00e9e, tant fonctionnellement que techniquement.<\/p>\n<p><strong>2020, l\u2019ann\u00e9e de la solidarit\u00e9\u00a0!<\/strong><\/p>\n<p>Malgr\u00e9 tous les beaux projets qui ont \u00e9t\u00e9 men\u00e9s par nos \u00e9quipes cette ann\u00e9e, 2020 restera l\u2019ann\u00e9e marqu\u00e9e par la crise sanitaire de la Covid-19. Synovo Group s\u2019est impliqu\u00e9 dans la lutte contre cette pand\u00e9mie en faisant don de plus de 15.000 charlottes, combinaisons de protection et douceurs \u00e0 de nombreux ambulanciers.<\/p>\n<p>Sachez que nous continuerons \u00e0 soutenir nos clients en 2021, et toutes les ann\u00e9es \u00e0 venir.<\/p>\n<p><strong>Retour sur les temps forts de 2020<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.synovo-group.com\/2019\/11\/20\/hello-synovo-group\/\" target=\"_blank\" rel=\"noopener noreferrer\">Fusion de New Web et Synovo<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/01\/14\/nouvel-outil-de-ticketing-chez-synovo-it-solutions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nouvelle plateforme de support client chez Synovo IT Solutions<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/04\/03\/synovo-solidaire-contre-le-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synovo Group solidaire contre la Covid-19<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/07\/08\/journee-nationale-des-ambulanciers-merci\/\" target=\"_blank\" rel=\"noopener noreferrer\">Journ\u00e9e nationale des ambulanciers<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/07\/31\/synovo-est-laureat-de-tangoscan\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synovo Group laur\u00e9at de Tango&amp;Scan<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/08\/11\/notre-nouveau-site-internet-est-en-ligne\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nouveau site web en ligne<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/09\/29\/synovo-group-present-a-la-1ere-convention-nationale-de-lambulance-et-de-la-mobilite-sanitaire\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synovo Group pr\u00e9sent \u00e0 la 1\u00e8re Convention Nationale de l\u2019Ambulance et de la Mobilit\u00e9 Sanitaire<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/10\/15\/cybermois-halte-au-chantage-numerique-%f0%9f%92%a5\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cybermoi(s) : halte au chantage num\u00e9rique<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/10\/21\/synovo-group-present-dans-le-magazine-mysih-%f0%9f%91%80\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synovo Group pr\u00e9sent dans le magazine MySIH<\/a><\/li>\n<li><a href=\"https:\/\/www.synovo-group.com\/2020\/11\/13\/synovo-group-recrute-de-nouveaux-talents\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synovo Group recrute de nouveaux talents<\/a><\/li>\n<\/ul>\n<p><strong><br \/>\nSynovo Group vous souhaite de joyeuses f\u00eates de fin d\u2019ann\u00e9e <\/strong><\/p>\n<p>Nos \u00e9quipes s\u2019unissent pour vous souhaiter de merveilleuses f\u00eates de fin d&#8217;ann\u00e9e, ainsi qu&#8217;une excellente ann\u00e9e 2021 ! Prenez soin de vous et de vos proches\u00a0!<\/p>\n<p>Pour suivre notre actualit\u00e9, <a href=\"https:\/\/www.synovo-group.com\/actualites\/\" target=\"_blank\" rel=\"noopener noreferrer\">consultez notre blog<\/a> ou retrouvez-nous sur vos r\u00e9seaux sociaux pr\u00e9f\u00e9r\u00e9s\u00a0: <a href=\"https:\/\/www.facebook.com\/Synovo-265137660200212\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a> et <a href=\"https:\/\/www.linkedin.com\/company\/synovo-software-innovation\/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Durant cette ann\u00e9e 2020, Synovo Group a concr\u00e9tis\u00e9 de nombreux nouveaux projets, tous initi\u00e9s dans un but commun\u00a0: am\u00e9liorer le quotidien de nos clients. Retour sur cette ann\u00e9e si particuli\u00e8re, mais \u00e0 la fois riche en projets\u00a0! 2020 avait commenc\u00e9 sur les chapeaux de roues. En 2019, les soci\u00e9t\u00e9s New Web et Synovo ont fusionn\u00e9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Synovo Group dresse le bilan de 2020 ! | SYNOVO Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synovo Group dresse le bilan de 2020 ! | SYNOVO Group\" \/>\n<meta property=\"og:description\" content=\"Durant cette ann\u00e9e 2020, Synovo Group a concr\u00e9tis\u00e9 de nombreux nouveaux projets, tous initi\u00e9s dans un but commun\u00a0: am\u00e9liorer le quotidien de nos clients. Retour sur cette ann\u00e9e si particuli\u00e8re, mais \u00e0 la fois riche en projets\u00a0! 2020 avait commenc\u00e9 sur les chapeaux de roues. En 2019, les soci\u00e9t\u00e9s New Web et Synovo ont fusionn\u00e9 [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"SYNOVO Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SynovoGroup\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-18T09:12:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-14T11:09:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/12\/02-bilan-2020.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1432\" \/>\n\t<meta property=\"og:image:height\" content=\"825\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lisa RUMELHART\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lisa RUMELHART\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\"},\"author\":{\"name\":\"Lisa RUMELHART\",\"@id\":\"https:\/\/www.synovo-group.com\/#\/schema\/person\/7caec1d9b866575fdaf927e1ccd973a6\"},\"headline\":\"Synovo Group dresse le bilan de 2020 !\",\"datePublished\":\"2020-12-18T09:12:19+00:00\",\"dateModified\":\"2023-09-14T11:09:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\"},\"wordCount\":506,\"publisher\":{\"@id\":\"https:\/\/www.synovo-group.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/12\/02-bilan-2020.png\",\"articleSection\":[\"Group\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\",\"url\":\"https:\/\/www.synovo-group.com\/2020\/12\/18\/synovo-group-dresse-le-bilan-de-2020\/\",\"name\":\"Synovo Group dresse le bilan de 2020 ! 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