[vc_section full_width=”stretch_row” css=”.vc_custom_1597063164775{background: #000000 url(https:\/\/synovo-group.com\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row full_width=”stretch_row” css=”.vc_custom_1597063066159{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(73,71,141,0.96) !important;*background-color: rgb(73,71,141) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”Foire aux questions” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Vous avez des questions \u00e0 propos des produits et services Synovo ? Consultez les questions fr\u00e9quemment pos\u00e9es.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space height=”30px”][vc_column_text el_id=”headerfaq”]<\/p>\n
Vous ne trouvez pas vos r\u00e9ponses ? Contactez notre service commercial.<\/div>\n
[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column offset=”vc_hidden-sm vc_hidden-xs”][vc_widget_sidebar sidebar_id=”sidebar-5f313dded47da”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1597062903022{padding-top: 60px !important;}” el_id=”faq”][vc_column][vc_custom_heading text=”Rubis Sant\u00e9 +” font_container=”tag:h3|text_align:center” use_theme_fonts=”yes”][vc_empty_space height=”40px”][vc_row_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Est-il obligatoire de renseigner tous les employ\u00e9s ?”]Non, cependant sans compte utilisateur un ambulancier ne pourra pas se connecter \u00e0 l\u2019application mobile pour passer les \u00e9tats d\u2019avancement des missions.[\/vc_toggle][vc_toggle title=”Comment activer le tracker d\u2019un v\u00e9hicule ?”]Toute entreprise qui poss\u00e8de un tracker qui n\u2019a pas \u00e9t\u00e9 command\u00e9 chez Synovo Group ou qui n\u2019est pas connect\u00e9 \u00e0 la suite Saphir d\u00e9velopp\u00e9e par Synovo Group doit faire la demande \u00e0 son \u00e9diteur de repousser les trames GPS du ou des trackers vers Rubis Sant\u00e9 +.[\/vc_toggle][vc_toggle title=”Je re\u00e7ois les commandes sur le site mais pas sur l\u2019application mobile.”]Il faut imp\u00e9rativement \u00eatre en mode ma\u00eetre pour recevoir et voir les missions sur l\u2019application mobile. Sans cette option d\u2019activ\u00e9e, l\u2019utilisateur ne r\u00e9ceptionnera pas les commandes sur l\u2019application.[\/vc_toggle][vc_toggle title=”Est-ce que l\u2019application mobile est compatible avec IPhone ?”]Non, elle n\u2019est pour l\u2019instant accessible que sur Android.[\/vc_toggle][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_toggle title=”Peut-on avoir un seul t\u00e9l\u00e9phone pour plusieurs v\u00e9hicules ?”]Oui un t\u00e9l\u00e9phone peut \u00eatre utilis\u00e9 dans plusieurs v\u00e9hicules. Cependant vous ne pouvez pas visualiser plusieurs missions de plusieurs v\u00e9hicules sur le m\u00eame t\u00e9l\u00e9phone en mode ambulancier.[\/vc_toggle][vc_toggle title=”Qui voit la localisation des v\u00e9hicules lorsque le tracker est activ\u00e9 ?”]Seul l\u2019\u00e9tablissement prescripteur de la commande de transport peut voir le v\u00e9hicule sur une carte, une fois le v\u00e9hicule en intervention\u00a0(passage de l\u2019\u00e9tat commenc\u00e9 sur l\u2019application mobile).<\/p>\n
\u00a0<\/em>[\/vc_toggle][vc_toggle title=”En tant qu\u2019\u00e9tablissement, est-ce que les outils \u00e0 destination des transporteurs sont payants ?”]Non, les outils \u00e0 destination des transporteurs sont gratuits. [\/vc_toggle][vc_toggle title=”Avec quel DPI Rubis Sant\u00e9 est-il interfac\u00e9 ?”]Rubis est interfa\u00e7able avec tous les DPI via appel contextuel.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"[vc_section full_width=”stretch_row” css=”.vc_custom_1597063164775{background: #000000 url(https:\/\/synovo-group.com\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row full_width=”stretch_row” css=”.vc_custom_1597063066159{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(73,71,141,0.96) !important;*background-color: rgb(73,71,141) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”Foire aux questions” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Vous avez des questions \u00e0 propos des produits et services Synovo ? Consultez les questions fr\u00e9quemment pos\u00e9es.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\n
FAQ | SYNOVO Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | SYNOVO Group\" \/>\n<meta property=\"og:description\" content=\"[vc_section full_width=”stretch_row” css=”.vc_custom_1597063164775{background: #000000 url(https:\/\/synovo-group.com\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row full_width=”stretch_row” css=”.vc_custom_1597063066159{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(73,71,141,0.96) !important;*background-color: rgb(73,71,141) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”Foire aux questions” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Vous avez des questions \u00e0 propos des produits et services Synovo ? Consultez les questions fr\u00e9quemment pos\u00e9es.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/\" \/>\n<meta property=\"og:site_name\" content=\"SYNOVO Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SynovoGroup\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-24T06:48:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/\",\"url\":\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/\",\"name\":\"FAQ | SYNOVO Group\",\"isPartOf\":{\"@id\":\"https:\/\/www.synovo-group.com\/#website\"},\"datePublished\":\"2020-08-10T12:54:23+00:00\",\"dateModified\":\"2020-09-24T06:48:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.synovo-group.com\/faq-rubis-sante\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.synovo-group.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.synovo-group.com\/#website\",\"url\":\"https:\/\/www.synovo-group.com\/\",\"name\":\"Synovo Group\",\"description\":\"IT & Software Solutions\",\"publisher\":{\"@id\":\"https:\/\/www.synovo-group.com\/#organization\"},\"alternateName\":\"Synovo\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.synovo-group.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.synovo-group.com\/#organization\",\"name\":\"Synovo Group\",\"alternateName\":\"Synovo\",\"url\":\"https:\/\/www.synovo-group.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.synovo-group.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/08\/logo_synovo_groupe.svg\",\"contentUrl\":\"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/08\/logo_synovo_groupe.svg\",\"width\":254,\"height\":69,\"caption\":\"Synovo Group\"},\"image\":{\"@id\":\"https:\/\/www.synovo-group.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SynovoGroup\",\"https:\/\/www.linkedin.com\/company\/4806300\/\",\"https:\/\/www.youtube.com\/@synovogroup8291\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ | SYNOVO Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/","og_locale":"fr_FR","og_type":"article","og_title":"FAQ | SYNOVO Group","og_description":"[vc_section full_width=”stretch_row” css=”.vc_custom_1597063164775{background: #000000 url(https:\/\/synovo-group.com\/wp-content\/uploads\/2018\/08\/pattern.svg?id=895) !important;}”][vc_row full_width=”stretch_row” css=”.vc_custom_1597063066159{padding-top: 80px !important;padding-bottom: 80px !important;background-color: rgba(73,71,141,0.96) !important;*background-color: rgb(73,71,141) !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_icon type=”entypo” icon_entypo=”entypo-icon entypo-icon-chat” color=”white” size=”xl” align=”center”][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”Foire aux questions” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” el_class=”text-shadow”][vc_empty_space height=”10px”][vc_custom_heading text=”Vous avez des questions \u00e0 propos des produits et services Synovo ? Consultez les questions fr\u00e9quemment pos\u00e9es.” font_container=”tag:div|text_align:center|color:rgba(255%2C255%2C255%2C0.9)” use_theme_fonts=”yes”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”40px”][vc_wp_search el_class=”faq”][vc_empty_space […]","og_url":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/","og_site_name":"SYNOVO Group","article_publisher":"https:\/\/www.facebook.com\/SynovoGroup","article_modified_time":"2020-09-24T06:48:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/","url":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/","name":"FAQ | SYNOVO Group","isPartOf":{"@id":"https:\/\/www.synovo-group.com\/#website"},"datePublished":"2020-08-10T12:54:23+00:00","dateModified":"2020-09-24T06:48:24+00:00","breadcrumb":{"@id":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.synovo-group.com\/faq-rubis-sante\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.synovo-group.com\/faq-rubis-sante\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.synovo-group.com\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.synovo-group.com\/#website","url":"https:\/\/www.synovo-group.com\/","name":"Synovo Group","description":"IT & Software Solutions","publisher":{"@id":"https:\/\/www.synovo-group.com\/#organization"},"alternateName":"Synovo","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.synovo-group.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.synovo-group.com\/#organization","name":"Synovo Group","alternateName":"Synovo","url":"https:\/\/www.synovo-group.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.synovo-group.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/08\/logo_synovo_groupe.svg","contentUrl":"https:\/\/www.synovo-group.com\/wp-content\/uploads\/2020\/08\/logo_synovo_groupe.svg","width":254,"height":69,"caption":"Synovo Group"},"image":{"@id":"https:\/\/www.synovo-group.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SynovoGroup","https:\/\/www.linkedin.com\/company\/4806300\/","https:\/\/www.youtube.com\/@synovogroup8291"]}]}},"_links":{"self":[{"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/pages\/3345"}],"collection":[{"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/comments?post=3345"}],"version-history":[{"count":7,"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/pages\/3345\/revisions"}],"predecessor-version":[{"id":4437,"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/pages\/3345\/revisions\/4437"}],"wp:attachment":[{"href":"https:\/\/www.synovo-group.com\/wp-json\/wp\/v2\/media?parent=3345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}